Privacy Policy

At Utso Crafts, your privacy is of paramount importance to us. We have crafted this Privacy Policy to offer you a refined understanding of how we gather, utilize, and protect your personal information when you visit our website. Your use of our website signifies your acceptance of the practices detailed in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:

  • We may collect personal information when you create an account, place an order, or communicate with us. This may include your name, email address, postal address, phone number, and payment details.

1.2 Browsing Information:

  • Non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and pages visited, is gathered to enhance your browsing experience.

1.3 Cookies:

  • Our website utilizes cookies to track your preferences, analyze trends, and customize your experience. You have the ability to manage your cookie settings through your browser.

2. How We Use Your Information:

2.1 Order Processing:

  • Your personal information is utilized to process your orders, provide customer support, and communicate with you about your purchases.

2.2 Personalization:

  • We employ your information to tailor your experience on our website, offer product recommendations, and personalize your interactions with us.

2.3 Communication:

  • Periodically, we may send you updates, promotional offers, and newsletters. You have the option to opt out of these communications at any time.

2.4 Website Enhancement:

  • Non-personal information, such as browsing data, is instrumental in refining the design and functionality of our website.

3. Sharing Your Information:

3.1 Third-Party Service Providers:

  • We may share your information with trusted third-party service providers to facilitate order fulfillment, process payments, and optimize website performance.

3.2 Legal Requirements:

  • Your information may be disclosed to comply with legal obligations, enforce our policies, or protect our rights, privacy, safety, or property.

3.3 Business Transactions:

  • In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to a new entity.

4. Data Security:

  • We have implemented security measures to protect your personal information. However, it is important to note that no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Access and Control:

5.1 Access to Your Information:

  • You retain the ability to access, update, or delete your personal information by logging into your account. Our team is available to assist if you require support.

5.2 Opting Out:

  • You have the option to opt out of receiving promotional communications by following the instructions within the communication or by contacting us directly.

6. Third-Party Links:

  • Our website may contain links to third-party websites. It is crucial to be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies prior to providing personal information.

7. Changes to Privacy Policy:

  • We maintain the right to revise this Privacy Policy to reflect changes in our data practices. Any modifications will be indicated by an updated “Last Updated” date at the beginning of the policy.

8. Contact Us:

  • For inquiries or concerns regarding this Privacy Policy or your personal information, please do not hesitate to contact our customer support team at [email protected].

Your privacy holds significant value at Utso Crafts. We have taken great care to ensure that this Privacy Policy offers clarity on how we collect and utilize your information. Your use of our website signifies your full acceptance of this policy. We sincerely appreciate your trust and thank you for selecting us for your handicraft requirements.

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